Many consumers use online reviews to decide if they want to work with a small business. With review monitoring, you'll know when someone leaves a review of your business so you can take action. Townsquare Shelby will alert you every time a customer posts an online review. That way, you can respond quickly and appropriately.
Need help responding to new reviews or asking for feedback from past customers? Just ask!
Make it easy for satisfied customers to access your review platforms and leave notes about their experiences with you. We'll help you ask for reviews the right way.
You'll receive an email alert every time someone leaves a new review for your business so you can keep track and manage your reputation.
Thank customers for positive reviews and write appropriate responses to those who were unsatisfied with your services. We'll help you write tactful responses.
Relax - We've Got Your Back
Responding to reviews can be stressful, especially when you're not sure how to write a tactful reply. Don't worry - we've made review monitoring easy. Our digital marketing experts will guide you every step of the way.
Request a quote to see how we can help your business reach more customers so you can focus on making your business thrive. With our suite of digital marketing, radio advertising, local marketing, national media solutions and more, we can help build you a plan to build your brand, improve your online presence, and target your ideal customers - because running your business is just as important as helping it grow.